| 1. What was most encouraging about the results? |
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| 2. How have you been able to achieve better growth in the second half? |
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| 3. Can you tell us about the new piece of your strategy, operational excellence? |
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| 4. What was the strategy behind the new Reading site? |
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| 5. Can you describe some of the operational difficulties with the new site? |
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| 6. If you knew how difficult the move would be, would you have still done it? |
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